I think there are a few things happening here. First, the (very understandable) backlash to LHL as a business entity and their historically poor communication and project management. Second, Jarek receiving that backlash as the communications representative of the entity. You were not present or involved with any of the decisions that led to all this hostility and ill will - in fact, you have been subject to them as a backer yourself, if I understand correctly. And you are not suddenly enriched by your position. It sounds like a modest part-time position. So, on the one hand, Jarek isn't the reason we don't have Waves. On the other hand, as Larry only speaks through Jarek (and rarely at that), people are going to hurl all their anger at Jarek. And Jarek is not posting as an individual, but as the LH Comm Squad. So people treat his account as such. So, Jarek, I know how it feels to have strangers be really rude to you and being defensive is natural. However, at this point, taunts are best left ignored. Everyone else, let's keep in mind the business vs. the individual posting. Ok. Everyone behaving now? In response to this: Right on the money. Updates are appreciated. However, I was really taken aback by the most recent update. Measurements on the AP analyzer? Working on circuit board layout? Yes, very impressive numbers. But for a product that still is missing several major components that may or may not ever be secured, given that Larry has been trying to secure them for months (years?) on end. So, as the messenger to and from LH Labs, please pass on the following: Backers want information directly tied to moving forward on production of the Wave. The only thing we want to hear is information related to the production process and order fulfillment. Design information is only desired insofar as knowing it will move production forward. i.e. "the screen samples have been integrated with the circuit board and fit well into the case, graphics are working, we are locking down the contract to acquire enough for the Waves." I know you can only provide information that Larry gives. The problem is, he is not giving information that we want to hear. We all know Larry makes great products. We all know they measure well. He has demonstrated them in updates over the years. Repeating these things does not help. You might be thinking "well, then I can only post an update once a month saying Larry is going back to China to try to secure ____ component." That is a huge problem! But not because of communications! It's because those components have still not been secured after however many emails and trips. Waiting three weeks for his trip, then a week while he does it, then the update afterwards is "no, I could not secure the component" is unacceptable. That's a month! You cannot make Larry change his business approach. Maybe he will continue in this way indefinitely to get his dream screen. But maybe it looks bad to backers because it IS bad. Again, NONE of us are concerned with the audio performance of the Wave. I fully believe the current circuit board sounds great, and that the production board will too. The only thing I care about is the Wave getting made. I fully understand you cannot give another date that will just be missed. It would anger the backers even more. However, we can't even narrow it down to a year at this point. Most of us are thinking 2019. But what if those components never get secured? First, decisions need to be made to move the process forward. Then, estimates need to be made internally as to what year it will go to backers. Move forward aggressively on production. Then, a six month window. Move forward aggressively on production. Then a quarter. Move forward aggressively on production. Then more precise times. All based on actual secured components, contracts and timelines with manufacturers.