Comments on Profile Post by philipmorgan

  1. spwath
    spwath
    That doesn't look good. Luckily I had the original packaging when I sold my compression drivers, so they were nice and protected.
    Jul 16, 2018
  2. philipmorgan
    philipmorgan
    I haven't fired them up yet so I don't know if they're functionally damaged, but I'm pursuing refund/replacement because it was a totally substandard packing job.
    Jul 16, 2018
    Lyander, monacelli and Wilson like this.
  3. drgumbybrain
    Jul 16, 2018
  4. brencho
    brencho
    Had to be germans
    Jul 16, 2018
    Wilson, drgumbybrain and philipmorgan like this.
  5. bixby
    bixby
    Sounds like my vintage TOL Yamaha preamp purchase shipped in a kitchen sink box with some crumbled up newspaper. Audiogon of course, and with bent knobs and the like. No recourse and I got screwed.
    Jul 16, 2018
    DigMe and philipmorgan like this.
  6. TwoEars
    TwoEars
    The packer was probably depressed about Germany's soccer performance, he lost the will to live and then that was all the packaging he could muster.
    Jul 17, 2018
    philipmorgan, Poleepkwa and Lyander like this.
  7. Riotvan
    Riotvan
    Damn, maybe next time send them to one of our EU friends first so we can make sure it gets across the pond safely. That is if you ever order from them again.
    Jul 17, 2018
    philipmorgan likes this.
  8. philipmorgan
    philipmorgan
    Ordered them from Thomann. I think @TwoEars explanation is the most likely. Note to self: avoid ordering stuff from EU during the World Cup.
    Jul 17, 2018
    bixby likes this.
  9. philipmorgan
    philipmorgan
    Jul 17, 2018
  10. Riotvan
    Riotvan
    Been buying from them for over a decade and never had a problem with aftersales. I'm sure they'll take care of you. I agree though that their packaging could be better.
    Jul 17, 2018
    philipmorgan likes this.
  11. philipmorgan
    philipmorgan
    @Riotvan oh, good to hear! So far their aftersales support has been pretty responsive, so that signals good things.
    Jul 17, 2018
    Riotvan likes this.
  12. Riotvan
    Riotvan
    Yeah i wouldn't worry tbh.
    Jul 17, 2018
    philipmorgan likes this.
  13. DigMe
    DigMe
    @bixby Had a similar experience. Dude shipped me a 30+ pound commercial coffee grinder in a box that was too big with only crumpled up newspaper around it. When I received it the top was sticking out of the torn box.
    Jul 17, 2018
  14. DigMe
    DigMe
    @philipmorgan Bummer, man. Always so disappointing to have to deal with stuff like that.
    Jul 17, 2018
    philipmorgan likes this.
  15. philipmorgan
    philipmorgan
    Jul 19, 2018