Called up the support, they would like us to cut the power cord, send that to them and then they will send us a new one!
Make sure the espresso and regular coffee/americano is still decent. This happened at my job and I became grumpy. I would get coffee from across the street. Without coffee my job is not worth it...
At an old job, we just had a keurig machine that was used so much they had to get replacements every half a year. Coffee and office work, essential!
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