Verum Audio - Exciting high performance DIY planar

Discussion in 'Headphone Measurements' started by cskippy, May 24, 2018.

  1. Huhnkopf

    Huhnkopf Friend

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    I'm glad it came with no extra box. The packaging had its very own charme, like coming freshly from the masters hand.
    I have tons of boxes lying around from all the Hifiman and Sennheisers and all I use are two stands and a dedicated drawer for them.

    However sooner or later you might run into problems (especially once you get bigger, which you will) so I agree with offering packaging options.
     
  2. Dzerh

    Dzerh Friend

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    I really prefer the way your are shipping headphones now.
    But from business point of view, at some production quantities it may be easier (and cheaper in long run) to have card boxes produced for you as it simplifies packaging accelerating process and reducing risk of shipping damage. And, at low production levels you can sell wooden boxes for headphones with very high margin :)
     
  3. Garuspik

    Garuspik Tovarisch Ukrainian Terminator MOT - Verum

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    Saw today a coffin for a cat...
    [​IMG]

    Mmm, fancy extra as a retial box? :D Only 40$ by the way.
    You know - headphones with cat ears in cat's coffin. Combo?!
     
    Last edited: Aug 13, 2019
  4. Thad E Ginathom

    Thad E Ginathom Friend

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    I ordered a pair of Verum headphones with luxury case, and, after weeks of waiting, received a dead cat.


    .
    <- He's laughing!
     
  5. Dzerh

    Dzerh Friend

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    yes :) , this is business idea many manufactures do not leave unexplored. In your case - make headphones in exclusive color, put them in expensive looking box, pair with some thick cable and sell it twice the price as "Limited edition".
     
  6. Thad E Ginathom

    Thad E Ginathom Friend

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    Apparently an intern got mixed up. The intern has now been interned. They were going to dig up the 'phones, but found that they had been cremated :(
     
  7. Youngarthur

    Youngarthur New

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    My box on arrival, had been run over with several Tanks, but the headphones were undamaged. I would vote for the same packaging again. I have had a connector fail but I have other cables, so no big deal.
     
  8. Garuspik

    Garuspik Tovarisch Ukrainian Terminator MOT - Verum

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    You mean connector on cable? Not a socket in headphones?
     
  9. Youngarthur

    Youngarthur New

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    Yes, on cable not headphone. Its no problem, looking forward to your next project.
     
  10. skem

    skem Friend

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    Am I correct that there hasn’t been an SBAF loaner of Verum-1 yet?? I just ordered one and will make it available as a loaner for SBAF once it arrives.
     
  11. edd

    edd Almost "Made"

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    I know I'm just a rando lurker... but I'd be willing to send my pair out as a loaner if you guys want to get things going sooner.... just need someone to let me know how things work and are organized...

    I don't have the new perforated pads, and the top "V" screw-on part of mine came stripped, so I had to buy a nut to make it functional... otherwise, they're in excellent condition. no channel imbalance.
     
  12. Flinnt

    Flinnt New

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    Mine arrived today. April order.

    Very impressed with first impressions. I'm very far from any expert and don't even have the language to convey what I hear. Giving it a try to give some description though.

    They're much closer to speakers than any headphones I've heard before (not many high end ones). I've been using HD600s driven by an AK240SS through a Burson Soloist.

    I'm finding male voices are better to my liking in the Verums, so much texture and presence. I don't know how to describe it but guitars sound better too, especially male voice with acoustic guitar. Female voices on the few tracks I've listened to I think are done better by the HD600s. Drums really stand out on the verums, especially the bass drum and deeper toms. I can hear more of the individuality of each drum kit. Bass as expected is more full on the Verums, but still balanced - they're not like some fool who put a 1000inch woofer in the boot of their car. Instrument separation is excellent. Tracks which sound like thick mud all mixed up on cheap equipment are well separated on the Verums, as they are also on the HD600s. The detail of trebles aren't lacking which I wondered if they would be before listening (I've never used planars before). Again, particularly drums - those high pitched cymbals are crisp and clean.

    I'm not having any problems with any imbalance between channels at all (at least to my ears).

    The Verums on first impression are just awesome for some heavy rock - pounding drums, bass guitar, lots of electric guitars and male voices. The quieter, pure timbred female voices with a light piano go better on the HD600s to my ear. Most of my music is guitar driven rock with male voices so these Verums may get more play than the HD600s.

    Anyway, a noobs first impressions after a few hours on the Verums. They're good and I have no disappointment so far.
     
  13. Garuspik

    Garuspik Tovarisch Ukrainian Terminator MOT - Verum

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    If you have HD600S you aren't a noob, that's for sure. I'm very happy that they were worth waiting.
    I'm again sorry for delays and manufacturing problems, but they're in the past now.
    I've already finished July orders and today shipping early August.
    Zebrano are even in stock now.

    p.s. While i LOVE to read how you like Verum 1 I'm also very open to critics. So if you have something to criticise but don't want to do it cause for 350$ everything is good - don't hesitate, tell me. Not only your money helps me to make this product, but also your feedback.
     
  14. edd

    edd Almost "Made"

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    the sound is great, and I also am not great at describing the sound, so I won't bother except to say that I like it.

    my main issues are comfort/ergonomics. it's a nuisance to adjust the headband, and a suspension headband (esp with a heavier headphone like this) would make it far more comfortable. And, while I understand it would affect the sound, the opening for the earpads are a bit smaller than I'm used to. Lately I've been using LCD2Cs & HD650s, and my TH-X00 may actually feel a bit more roomy due to the shape & angle of the opening.

    Build-wise, I think it would be better to use screws larger than M3. The top "V" screw-on part keeping my headband together was stripped from the get-go. And, while I haven't had any issues, I'm afraid that the size (2.5mm) and slope (parallel with the floor) of the cable jack may cause it to fail over time. I think 3.5mm connectors and a 45 degree angle would be preferable.

    But, again, these are great for the price.
     
  15. gaboz

    gaboz New

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    Hi, this is my first post here. I'm really interested in good audio listening and I'm going to buy the Verum 1, after reading all the posts in this thread and some reviews.
    I've a small question about how to get the carbon with silver grill (the form doesn't have this option) + perforated pads. Is this the right place or do I have to contact you in private?
    Thanks!
    P.S. on your website the writing to buy carbon is broken in mobile view.
     
  16. TomNC

    TomNC Friend

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    I wonder about what others’ experience with Verum Audio’s post-sale service lately. Mine has been a mixed experience.


    First all, I liked the Verum 1 headphones and post my positive impression at this forum as well as elsewhere. At that time, the channel imbalance was audible but not severe. Soon afterwards, however, it worsened. One side was 10.4 and the other 6.5 Ohms. After contact with Garuspik, I sent the V1 back for a fix. I was excited that he managed a swift turnover. But the issue was not fixed: one side was 18.3 and the other 6.7 Ohms. What happened with quality control and testing?


    Garuspik offered to send me another replacement cup/driver. But I never received it in the following 4-6 weeks. So I asked him to track the shipping status. On July 7th this year, he proposed to send me another one if I had not received the unit he sent originally in 10 days. And that was the last communication I got from him. Again I never received any thing from Verum.


    Since then, I’ve sent him 3 messages to request a replacement either through personal message at SBAF or to his KS email contact.


    I kept seeing Garuspik posting on this forum after July 7th. What about a customer service request? I hope others have had better luck than me. I appreciate Garuspik’s design and craftsmanship; the inconsistency in customer service is puzzling indeed.
     
  17. Walderstorn

    Walderstorn Friend

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    Mine are on their way for repairs because a side is malfunctioning. It has since the beginning but it only happened sporadically. Unfortunately, as it happened with the channel imbalance, it got worse with time. Communication, up to now, has been very good so I am expecting it to go well, even more being in Europe.

    Will keep everyone posted.
     
  18. Garuspik

    Garuspik Tovarisch Ukrainian Terminator MOT - Verum

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    Sorry, some clients whant me to reply everywhere: head-fi, sbaf, email, kickstarter and this confuses me. And sometimes people send same email via all those ways. PM'ed to @TomNC
     
  19. bilboda

    bilboda Florida boomer

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    Well, Garuspik has sent me 3 replacement drivers, 1 right and 2 left and they are both perfect now. The right actually always was fine. If you are shipping back for replacement, I recommend drivers only, cheaper and easier to pack safely.
    There was the fun time in between when the hireling was involved . He was a trip.
    Every communication with Garuspik himself has been highly professional.
     
  20. Lyander

    Lyander Official SBAF Equitable Empathizer

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    @Garuspik: speaking as someone who worked a similar job before, you gotta set up a ticketing system, or at least find a way to consolidate all incoming messages, because you're sabotaging yourself by leaving so many avenues of communication open. Taking in messages from five different fora is more convenient for consumers, but in the long term could result in loads of missed communications too.

    I suggest you have a canned reply at least to redirect enquiries to whatever avenue is easiest for you to keep tabs on. Something you can copy/paste whenever loads of people flood SBAF/Head-Fi/Discord.
     
    Last edited: Aug 21, 2019

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