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Shout out for Customer Service - SOTA

Discussion in 'Vinyl Nutjob World: Turntable and Related Gear' started by Bowmoreman, Feb 29, 2024.

  1. Bowmoreman

    Bowmoreman Facebook Friend

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    (Mods: if this should belong elsewhere, please move/advise).

    So, it turns out that during my “clean up” and rationalization of my equipment as I painted my listening room…

    A small metal nipple/ferrule/thingus snapped. It was what my SOTA vacuum line connected to on the outboard power supply and vacuum pump. So NO vacuum.

    I tried taping and other such primitive McGiverisms… No bueno.

    So sent them an email yesterday.

    Note: I bought this Turntable THIRTY FOUR years ago.

    I got an answer this AM. “Shoot me a photo and I’ll get you the part asap”

    FTW
     
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    Bowmoreman, Feb 29, 2024
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