The plot thickens (or not): "Dear All Recently I am informed about the problems that some of you had in case of ordering Metrum products. The problem is that I am unable to solve your problems as I have sold the company to the new owner in July 2018. During the first period I was involved as an hired designer (my current company is Acelec Engineering http://www.acelec.nl )but since end of December I stopped working for Metrum. Like you I have no influence on the current policy. I think it is a shame that the good policy and service level that I had built up in 28 years has deteriorated in such a short time so feel sorry for this situation Kind regards Cees Ruijtenberg"