I just wanted to give Bloom Audio a shout out for incredible above and beyond customer service. I have corresponded with Bloom via email for the last few weeks about an iem purchase. They have always written back within a few hours even on weekends and holidays. And they have been super patient and accommodating. I’m floored by their customer service and thought others should get a heads up that Bloom Audio is a great place to make purchases. You won’t regret it!